Welcome to Gofanco Product Support

If you are experiencing product technical difficulties, please create a new ticket to open an inquiry. In order to streamline our technical support requests and to better serve you, we utilize a product support ticket system. For every ticket created, an automated number will be generated and assigned to each ticket. Which is used for your reference and organization to track all of the progress and responses. We provide a complete archive and history of all created ticket inquiries.

  • Please use a valid email address to submit a ticket.
  • We will reply to your request within 24 hours of receipt, Monday to Friday.
  • Please check your email spam/junk folder if you do not receive a reply after 24 hours on business days.

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