Welcome to gofanco Product Support

Technical Support number: 510-962-4706.

Our LIVE phone support hours are listed below in PST Monday-Friday:

  • 10am - 12noon
  • 2pm - 4pm

You can also create a ticket to open a support inquiry here. In order to streamline our technical support requests and to better serve you, we utilize a product support ticket system. For every ticket created, an automated number will be generated and assigned to each ticket. The support ticket is used for your reference and to track all progress and responses. We provide a complete archive and history of all created ticket inquiries.

  • Please use a valid email address to submit a ticket.
  • We will reply to your request within 24 hours of receipt, Monday to Friday.
  • Please check your email spam/junk folder if you do not receive a reply after 24 hours on business days.

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