Welcome to Gofanco Support Center

In order to streamline our product/technical support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

  • We will reply to your request within 24 hours of receipt, Monday to Friday.
  • If you do not receive a reply within 24 business hours, please check your email spam/junk folder. 

*A valid email address is required to submit a ticket.

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